All Christmas Factory tours include a (approx. 1 hour) theatrical journey through Santa’s Toy Factory with interactive elves. Your tour admission includes the following:

  • Meeting in Santa’s mail-room with the head elf. (feel free to bring your letters to Santa to leave in his magic letter portal)
  • Walk through Santa’s workshop with interactive elves. Witness all the handcrafted details of the REAL NORHT POLE. (tour groups have limited numbers to insure a quality experience)
  • Create and take home the 1st ever toy built at the North Pole.
  • Witness the magic of Santa’s majestic sleigh.
  • Enjoy cookies and hot cocoa while mingling with Mrs. Clause in her bakery.
  • A personal meeting with Santa Claus in his office with your group. Receive interactive photography (included in price) and an Official Declaration Certificate of nice or naughty list.
  • Enjoy the magic around every corner.


General Admission is $32 per person for all ages. (prices may vary for special event days including Dec 23rd and 24th)

  • Children under 2 years of age are free when accompanies with an adult.
  • All tours are handicap accessible.
  • Each tour time has a maximum capacity of 40 tickets.

To ensure you have your desired day and time secure your reservation today!

A portion of every General Admission ticket purchased will be donated to help local children in need this Holiday Season, as well as throughout the year!

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